Crafting journeys and systems — I’m Kshitij

Product

Illustrated portrait of Kshitij Anand

— Designer

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"I absolutely love those 'Aha!' moments in design and research, where solving real problems creates real impact. Now, with AI agents everywhere, I make sure those moments stay human: asking better questions, testing with real people, and shipping what matters."

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Selected work

RBC Client 360 case study: the redesigned Client Profile

RBC: Client 360

Increased advisor engagement with a redesigned Client Profile in Client 360.

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Design & Research

UHN:AI-Driven Oncology Care

Co-creating better triage workflows with nurses for more effective cancer care.

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Service & Product Design
Cura case study: eczema tracking app screens

Cura : Eczema Care

Transforming eczema care with personalized tracking and insights.

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Product Design
U of T Clubhouse case study: app for discovering student clubs

UOFT: Clubhouse

Helping U of T students engage with clubs for practical experience.

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Product Design

Culturally Aware Agent

Designing a culturally adaptive conversational agent .

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UX Research
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